We provide the following IT services to our clients. Cloud Migration and support – to Amazon AWS. Process Automation. Customer Relationship Management Software – CRM Application Development and Support using modern DevOps tools
Our Hosted cloud PABX solution offers the following features: Auto Attendant: Automatically connects callers to the target extension number. It uses a simple menu. Automatic Ring Back: Enables users to pre-dial a busy phone line and receive a ring back as soon as the line is free. Call Forwarding: Lets admins route incoming calls based on specific criteria.
Our cloud Contact Center solutions offer the following features: IVR Self Service. Inbound Voice routing. Outbound: (Preview, Progressive, Power, Predictive, Digital and Voice Campaigns) AI Powered Voice and Chat Bots. Digital Channels routing (Email, Web chat, SMS, WhatsApp, Facebook Messenger, Twitter Direct Message, Instagram Direct Message). Google Dialogflow Integration. Amazon Lex integration Customer insights (Wrap-up