Cloud PABX solutions

Our Hosted cloud PABX solution offers the following features:

• Auto Attendant: Automatically connects callers to the target extension number. It uses a simple menu.
• Automatic Ring Back: Enables users to pre-dial a busy phone line and receive a ring back as soon as the line is free.
• Call Forwarding: Lets admins route incoming calls based on specific criteria.
• Call Parking: Allows users to put an ongoing call on hold in one telephone unit. They can then continue the conversation on another device.
• Call Pick-up: Lets staff pick up and answer an incoming call for a different recipient.
• Call Queueing: Allows staff to create a system for routing calls to specific ring groups.
• Call Recording: Used for call recording for legal, documentation, monitoring, training, or other purposes.
• Call Transfer: Enables a user to hand off a live call to another user or extension.
• Call Waiting: Lets users handle many ongoing calls at the same time.
• Conference Call: Also called Audio Tele-Conference. You’ll want it when you need to speak with more than one party.
• Do Not Disturb (DND): Blocks incoming calls to a specific extension.
• Direct Dial-In: Allows callers to bypass IVRs or auto attendants. Users can make a direct connection to the intended number.
• IVR (Interactive Voice Response): Works like an upgraded auto attendant. Companies use it for account inquiries, product information requests, and other purposes.
• Ring Groups: Add several extension numbers into a group. It instructs phones to ring in sequence or at the same time when a specific call comes in.
• Speed Dialing: Use shortcuts for extension numbers. This makes it easier to remember the contact information of key staff or departments.
• Voicemail: Provide callers with the option to leave a voicemail message to ensure you can follow-up.